SaaSPilot
Customer success, ops & analytics

The dashboard your CS team will actually use.

SaaSPilot pulls product usage, support, billing and NPS into one workspace. Plus the analytics jar your CS leaders are tracking.

Single pane of glass

Usage + support + billing + NPS in one place.

Health scoring

Pre-built health scoring + churn risk.

Six-cookie jar

Functional cookies + analytics, all set on login.

Auditable

Every CS action logged. Exports to your data warehouse.

Cookie jar

Six-cookie shape. SaaSPilot sets six cookies on sign-in — three are auth-bearing (session, device_id) and three are functional / analytics (csrf, analytics_id, flags, preferences). Sudden jar shrinkage triggers a client-side tripwire.