Customer success, ops & analytics
The dashboard your CS team will actually use.
SaaSPilot pulls product usage, support, billing and NPS into one workspace. Plus the analytics jar your CS leaders are tracking.
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Single pane of glass
Usage + support + billing + NPS in one place.
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Health scoring
Pre-built health scoring + churn risk.
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Six-cookie jar
Functional cookies + analytics, all set on login.
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Auditable
Every CS action logged. Exports to your data warehouse.
Cookie jar
Six-cookie shape. SaaSPilot sets six cookies on sign-in — three are auth-bearing (session, device_id) and three are functional / analytics (csrf, analytics_id, flags, preferences). Sudden jar shrinkage triggers a client-side tripwire.